Terms and Conditions

Agreement to our legal terms

Itera Health, Corp. operates from Miami, Florida and provides digital care-management services through its website, mobile application, and related products. You can reach us at (+1) 305-394-8008 or [email protected]. You must be at least 18 years old to access the services. We may modify these terms with prior notice, and continued use indicates acceptance of the changes.

Our services

Information provided isn't intended for distribution where it would violate local laws or regulations. Users accessing the services from other jurisdictions do so at their own risk and are responsible for legal compliance.

Intellectual property rights

Our intellectual property.We own all intellectual property in the services, including source code, databases, software, designs, audio, video, text, photographs, graphics, trademarks, service marks, and logos. Content is protected by copyright and trademark laws internationally and is provided “AS IS” for personal, non-commercial, or internal business use only.

Your use of our services. Subject to your compliance with these terms, we grant a non-exclusive, non-transferable, revocable license to access the services and download content for personal or internal business purposes only.

User representations

By using the services, you warrant that you have the legal capacity to comply with these terms, are not a minor, won't use automated access methods, won't engage in illegal purposes, and won't violate applicable laws.

Prohibited activities

You may not:

• Systematically retrieve data to create databases without permission
• Defraud other users or circumvent security features
• Harm the company's reputation or harass others
• Upload malware or engage in automated system use
• Remove copyright notices or impersonate others
• Send spam, compete with the company, or sell profiles

User-generated contributions

You may submit content to forums and message boards. Submissions represent that the content doesn't infringe third-party rights, that you own the necessary licenses, and that the content contains any required consents from identifiable individuals. Contributions must not be false, unauthorized advertising, obscene, harassing, libelous, violent, or otherwise objectionable, and must comply with applicable laws.

Contribution license

We may access, store, process, and use information you provide per our Privacy Policy, and may use feedback without compensation. You retain full ownership of your contributions and the associated intellectual property rights. We assume no liability for your statements or representations.

Mobile application license

Use license. You may install and use the app on personal devices strictly per these terms. You may not decompile, reverse engineer, modify, remove proprietary notices, use the app commercially, network-share it, create competitive products, send automated queries, or use proprietary interfaces.

Apple and Android devices.For app-store downloads, licenses are limited to non-transferable use on iOS or Android devices per the distributor's terms. We provide support; distributors have no such obligation and are third-party beneficiaries with enforcement rights.

Services management

We reserve the right to monitor for violations, take legal action, refuse access, remove excessive content, and otherwise manage the services to protect our rights and ensure proper functioning.

Privacy policy

We care about data privacy and security. The services are hosted in the United States. Users from other regions consent to data transfer and domestic processing by continued use. See our Privacy Policy for details.

Term and termination

These terms remain in effect while you use the services. We reserve the right to deny access without notice or liability for any reason, including breach of representations, warranties, or applicable law. We may terminate accounts and delete content without warning, and terminated users may not create new accounts under any name.

Modifications and interruptions

We may change, modify, or remove service contents without notice and have no obligation to update information. The services may be discontinued without notice. We cannot guarantee availability, and hardware, software, maintenance, or other issues may cause interruptions for which we assume no liability.

Governing law

These terms are governed by United States law. Both parties irrevocably consent to exclusive U.S. court jurisdiction for dispute resolution.

Dispute resolution

Informal negotiations. The parties agree to negotiate disputes informally for at least thirty days before arbitration.

Binding arbitration. Disputes are determined by one arbitrator under European Court of Arbitration rules, with the seat in Miami and proceedings in English. U.S. substantive law applies. Arbitration is limited to individual disputes; no class-action or representative proceedings are permitted.

Exceptions.Disputes involving intellectual property validity, theft, piracy, privacy invasion, or requests for injunctive relief aren't subject to the arbitration provisions.

Corrections

We reserve the right to correct typographical errors, inaccuracies, or omissions without prior notice.

Disclaimer

The services are provided “AS-IS” and “AS-AVAILABLE.” You assume sole risk. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose, and make no accuracy or completeness warranties. We do not warrant, endorse, or assume responsibility for third-party products or services.

Limitations of liability

We and our representatives aren't liable for direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits or data, even if advised of the possibility. Liability is limited to amounts paid during the six months preceding the claim. Some jurisdictions don't allow such limitations, so some disclaimers may not apply to you.

Indemnification

You agree to defend and indemnify us and our representatives from losses, damages, liabilities, claims, or demands arising from your use of the services, your breach of these terms, warranty violations, third-party rights violations, or harmful acts toward other users. We reserve the right to assume exclusive defense and control, and you must cooperate at your expense.

User data

We maintain data for performance management. You are solely responsible for data you transmit, and we assume no liability for its loss or corruption.

Electronic communications, transactions, and signatures

Communications via email and online forms constitute electronic communications. You consent to electronic delivery of agreements, notices, and disclosures, agree to electronic signatures and records, and waive any requirement for original signatures or non-electronic records.

SMS text messaging

Opting out.You may stop SMS messages by replying “STOP.”

Message and data rates. Carrier rates may apply per your mobile plan.

California users and residents

Unresolved complaints may be directed to California's Division of Consumer Services at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210 or (916) 445-1254.

Miscellaneous

These terms constitute the entire agreement. Our failure to enforce a right doesn't waive it. We may assign our rights and obligations and aren't responsible for losses caused by circumstances beyond our reasonable control. Unenforceable provisions are severable and don't affect the remaining provisions. No partnership, employment, or agency relationship is created.

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